Faqs

Products care & Washing instructions

Gentle wash separately in cold water to prevent discolouration which can occur on hand block printed that has natural dyeing. Hand-washed and dried in the shade to maintain colours and long-lasting.

 ควรแยกซักในน้ำเย็นเพื่อป้องกันการสีตก ซึ่งสามารถเกิดกับผ้าพิมพ์มือ ที่ผ่านการย้อมสีด้วยสีจากธรรมชาติ ควรซักมือ และตากในที่ร่มเพื่อคงสีสันให้สดใสและอายุการใช้งานที่ยาวนาน

Hand wash separately in cold water using a mild detergent; do not use bleach. Dried in shade to maintain colours and long-lasting.

 ควรซักแยกในน้ำเย็นโดยใช้ผงซักฟอกอย่างอ่อน และงดการใช้น้ำยาฟอกสี ควรซักมือและตากในที่ร่มเพื่อ คงสีสันให้สดใส และอายุการใช้งานที่ยาวนาน

Hand-washed inside-out separately in cold water using a mild detergent. Dried your ikat fabric in the shade to maintain colours and long-lasting.

 ควรกลับด้านผ้าและแยกซักในน้ำเย็น โดยใช้ผงซักฟอกอย่างอ่อน ควรซักมือและตากในที่ร่มเพื่อรักษาเนื้อผ้าและคงสีสันให้สดใส เพื่ออายุการใช้งานที่ยาวนาน

Size & Fit

  • Made with a lightweight non-stretch fabric
  • This piece fits true to size. We recommend you get your regular size
  • Cut for a loose fit
  • Height                173 cm
  • Chest                   86 cm
  • Hips                     79 cm
  • Waist                   60 cm

Shipping & Return

Thailand, free shipping.

International, shipping costs will vary based on the weight and destination of the package. Please contact us via our online chat or email us at [email protected] for assistance in calculating the exact shipping cost.

     International, shipping costs will vary based on the weight and destination of the package. Please contact us via our online chat or email us at [email protected] for assistance in calculating the exact shipping cost.

     For international orders, we do not accept returns in any scenario. In an improbable condition that the customer has received a damaged product, we will refund the value for the product. However, the shipping charges will not be refunded.

      To avoid any unforeseen issue for our international customer, we double-check the products before despatch and make sure it meets our quality standard. Also, some of our products with natural dye and hand processes tend to colour bleed while washing. Therefore, we request international customers to read the product details before buying fabric to avoid any issues.

 

     For domestic orders, in an improbable event, that customer has received a damaged product, the customer can return the product.     

     Please contact [email protected] within 7 days. We will offer new replacement with complimentary shipping or full credit amount for your next online purchase as we do not have a cash refund policy.

     An exchange or refund may be requested under the following conditions

    – Only regular priced product are eligible for exchange
    – The exchange is requested within 7 days of delivery
    – The product is not in perfect condition that caused by manufacturing faulty
    – The product is unused and unaltered, with all original tags affixed and in original packaging

     WAYA AWAY reserves the right to refuse an exchange on any merchandise that does not meet our policy and requirements

     WAYA AWAY currently does not cover the cost of shipping for exchange may be shipped using your carrier of choice. We strongly recommend requesting a tracking number and/or insurance on your shipment to ensure that we receive your package safely at our return facility, as we are not liable for items not received or damaged in transit. To request a return authorization number and for shipping instructions please contact our customer care team by emailing [email protected]

      For international orders, we do not accept returns in any scenario. In an improbable condition that the customer has received a damaged product, we will refund the value for the product. However, the shipping charges will not be refunded. 

 

      To avoid any unforeseen issue for our international customer, we double-check the products before despatch and make sure it meets our quality standard. Also, some of our products with natural dye and hand processes tend to colour bleed while washing. Therefore, we request international customers to read the product details before buying fabric to avoid any issues.

Contact

For more information please contact [email protected]